Terms and Conditions

Thank you for visiting www.sensequarters.com. This website is owned and operated by All Faith Creation Ltd. All Faith Creation Ltd. is a company registered in Hong Kong SAR. By visiting our website and accessing the information, resources, service, products and tools, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy, along with the terms and conditions as stated in our Privacy Policy. Please refer to the Privacy Policy section below for more information.

All Faith Creation Ltd. reserve the right to make changes to the site, related policies and agreements, the privacy policies and terms at any time. You are advised to check the site from time to time to check the updates and modifications to the said policies and agreements, the privacy policies and terms. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Registration and Account

You will need to register an account to use some of the services available to you on the site. In registering an account, you agree to provide information about yourself that is true, accurate, current and complete in all aspects. Please refer to our privacy policy for more information on how we use your personal information.

In using the site, you are responsible for all activities conducted through your account. You are also responsible for keeping your account, password and other login information secure. If you suspect that the security of your account has been compromised or if there is unauthorised access of your account, please contact us immediately.

Prohibitions

We may take actions against your account for activities including, but not limited to: Accessing any of our resources by any means other that through the means we provided. You specifically agree not to access any of our resources through any unauthorised, unethical and unconventional means. Engaging in any activity that disrupts or interferes with our resources, including the servers and networks to which our resources are located and connected. Attempting to copy, duplicate, reproduce, sell, trade or resell our resources. Using any technology to attempt to hide the use of multiple accounts. Impersonating others or providing any kind of false information. Advertising or sending unsolicited messages of any kind. All Faith Creation Ltd. reserves the right to terminate any account. We may send you email to inform you of the termination of your account in such event.

Intellectual Property Rights and Copyrights

All software, content and materials available on www.sensequarters.com, including but not limited to text, graphics, website name, code, images, and trademarks are the intellectual property of All Faith Creation Ltd. , and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorised by All Faith Creation Ltd.

Privacy and terms

Collection of Information

www.sensequarters.com collects domain information from your visit to assist us in improving user experience while visiting our website. This website may collect log files from your visit. The information inside the log files includes date and time of your access, the pages you have accessed, the name of the Internet Service Provider and the Internet Protocol (IP) address by which you are accessing the internet, and the internet address from which you linked to our site, if applicable. We use this information to better understand how our website is being used so that we can improve its quality and make it more beneficial to our users.

Some portions of this website may request you to provide personal information, from which we are able to identify you, such as your name, email or other address. When we collect information about you, you have the option of not providing the information, in which case you may still be able to access other portions of this website, although you may not be able to access certain programs or services.

The information we collect from you or your computer will be used to operate out website and to provide customer support, respond to your requests or process any transactions you have authorised. It may also be used to verify your identity, send you information or contact you in relation to our products or services that you are using or that may interest you.

The Third Party Privacy Policies

In certain instances, we may make your information available to third parties with whom we have a relationship where that third party is providing service on our behalf. We will only provide those third parties with information that is necessary for them to perform the services and we take measures to protect your information.

www.sensequarters.com seeks to provided product and service in a number of countries. The information we collect may be used, stored and processed in the United States or in another countries in which www.sensequarters.com does business with. By providing the information via the website, you are consenting to the transfer of the information outside of your country to any country (including countries which may not have adequate levels of protection).

www.sensequarters.com may disclose information collected from you on the website if required to do so by law or when necessary in order to protect the right of www.sensequarters.com or its employees.

Data Security

www.sensequarters.com intents to strictly protect the security of your personal information; honour your choice for its intended use; and carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction. We have taken significant steps to safeguard and secure information we collect online, including the use of encryption when collecting or transferring sensitive data.

However, you should always take into consideration that the Internet is and open forum and that data may flow across networks with little or no security measures, and therefore such information may be accessed by people other than those you intended to disclose to.

Cookies and Web Beacons

www.sensequarters.com uses third party advertising companies to serve ads on our behalf access the Internet. These third party companies employ cookies and web beacon technology to measure and improve the effectiveness of ads for their clients. Cookies are also used to help us track usage patterns in order to improve or manage our site, to ensure the integrity of the registration process ,and to help provide personalised service and deliver content specific to your interests.

A cookie is a small amount of data transferred to your browser and read by the Web server that placed it there. It works as a sort of identification card, recording your preferences and previously entered information. By using cookies, the information you previously provided can be retrieved on your next visit to the website so that your navigation time is reduced and your use of the website is simplified. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie. Web beacons may be used to deliver the cookie and to compile statistics about our website, such as how many people visited a particular page or clicked on certain links. While your particular use of the site will not fee revealed and no personally identifying information will be collected, this anonymous information may be used for online preference marketing purposes.

You can set your browser to decline cookies if you prefer. If you do so, you may not be able to get the benefit of some of the features of this website or other websites that you visit.

Eligibility to Purchase

In order to place orders with us, you must meet our conditions of eligibility:

  • Be in possession of a valid PayPal account.
  • Providing personal and payment details that are warranted by you to be both valid and accurate (email address, real name, phone number, billing information and other requested information as indicated on the site)

In placing an order with us, you authorise All Faith Creation Ltd. to process a charge on your PayPal account in the amount of the total purchase price of your order. You also expressly authorise us to use personal information provided by you to perform appropriate anti-fraud checks.

Product Description

All Faith Creation Ltd. will endeavour to ensure that the content and the product descriptions on the site to be accurate and complete as possible. We however do not warrant that content and product descriptions are accurate, complete, current or error-free.

Pricing

Prices are shown on the site in Hong Kong Dollars (HKD) or United States Dollars (USD). Prices displayed on the site at the time your order is accepted will be honoured except in the case of obvious error. Whilst we use our best endeavours to ensure that all prices appearing on the site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled.

If your credit/debit card is not denominated in Hong Kong Dollars (HKD) or United States Dollars (USD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Payment

We accept payments made by PayPal and Bank-in method. By placing an order using one of the above payment methods, you confirm that the PayPal account used is yours. If your card issuer refuses to authorise payment to All Faith Creation Ltd. , we will not be liable for any delay or non-delivery.

Acceptance of Order

All Faith Creation Ltd. reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to one of the following:

  • The product you ordered is out of stock, or is withdrawn due to its failure to meet our quality standards or due to the shipping restrictions applicable to one or all of the ordered items.
  • We identify a pricing or product description error.
  • We are unable to obtain authorisation for payment.
  • You do not meet the eligibility criteria to purchase.

Our Customer Service team will contact you as soon as possible if there are any problems with your order.

Shipping

Shipping of product is conducted by S.F. Express. Shipping starts after the confirmation of payment and shipping bill is paid by customer. To estimate your shipping fee, please visit the official website of S.F. Express. Below please find the reference of shipping time:

  • Domestic shipping within 1-3 days
  • International shipping within 7-10 days

Please note that shipping times are to be used as guide only and the real shipping time depends on the shipping company. Please contact the shipping company if you have any enquiries about the shipping. We cannot take responsibility for delays due to any reason such as customs clearance and payment transaction.

Return and Exchange

All products except underwear can be returned and exchanged. All returned items must be unused with their original package provided. Also, return and exchange will only be accepted under below situation:

  • Sense Quarters delivers wrong products to customers (E.g: Wrong colour, size, etc.)
  • Sense Quarters delivers damaged products to customers

Return and Exchange Procedure:

Customer need to send email to us for the return and exchange within 10 days from the order date. Customer should describe the issue in the email clearly and photos of products should be attached in the email. We will process the require of return after checking the ordering record. Once the require of return is accepted, we will send email to customer for the confirmation. Then, customer can ship the product to us and shipping bill will be paid by us. New product will be delivered when we receives the returned product. Please noted that the shipping bill for the new products will be paid by the customer and we will not be able to provide a refund on any shipping fees charged for the original order. Please note that All Faith Creation Ltd. reserves its right to accept or reject your request of return.

Liability

All Faith Creation Ltd. does not guarantee that the use of the site and server will be error-free or that the site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the site to ensure they have up-to-date software, including anti-virus, installed.

Some events may happen beyond our reasonable control, such as adverse weather. Under such condition, All Faith Creation Ltd. will always do its best to aim at maintaining its services but will not be responsible for failing to meet any obligation.

Governing Law and Jurisdiction

This website is controlled by All Faith Creation Ltd. from our office located in Hong Kong. It can be accessed by most countries around the world. As each country has laws that may different from those of Hong Kong, by accessing our website, you agree that the statutes and laws of Hong Kong, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Any action to enforce this terms and conditions shall be brought in the courts located in Hong Kong. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.